From the monthly archives:

November 2008

Jamie could serve the doctor well

by nick on November 28, 2008

Jamie Oliver’s latest push is to bring basic food skills to the masses who have none. He named the CH4 series and it’s subsequent book, Jamie’s Ministry of Food. The first programme showed a family with two kids all eating kebabs out of styrofoam with their fingers.

jamieoliverWith the world and its cat destined to be obese by Christmas you’ve got to admire him. Sure, he’ll make money from the project but there’s definitely a philanthropic side to Mr Oliver. Previous projects, as well as this one, have given him masses of completely avoidable stress and some very vengeful PR.

I recently visited a doctor’s surgery four times in a week with my very unwell daughter. The surgery is a vital hub for the community and employs eight doctors who all have daily queues outside their doors. But the waiting room couldn’t be more sombre. No radio, no TV (perhaps a blessing if Jeremy Kyle et al had been on), but the walls are littered with posters of good intention that appear completely ignored: stop smoking, don’t let your husband beat you, etc. You get the picture.

Well here’s my idea: why doesn’t the local authority follow Jamie’s example (using his name with permission) and have the local college, which is just 1.5 miles away, put on cooking demonstrations? Not fluffy five star stuff, energised five-a-day stuff. The surgery gets a new lease of life; the students get some real consumer contact; the lecturers get a massive reward; the patients get inspired (hopefully) and the area promotes healthy eating without a government press release. Costs could be largely met be sponsorship – maybe the Tesco cook along, or perhaps a pharmacy company?

Sounds like several wins to me. Now, where are those forward-thinking college deans and doctors?

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Detroit scores another own goal

by nick on November 24, 2008

If you and your peers needed $25 billion from the government because your misguided business is going belly up, how would you travel from Detroit to Washington? By private jet of course. Separately. After all, you’re too powerful to share. One congressman asked if they couldn’t have downgraded to first class?

Tom Peters rants about it best, but I think a massive PR opportunity has been missed. Imagine one of them had driven the 520 miles across the US with a small team and a camcorder explaining via short films and blog posts the reasons behind the begging bowl. They could’ve done it in a hybrid or some semi-solar powered prototype as a metaphor for the future of Detroit. He could’ve spoken openly in diners along the way with ordinary folks in Fords. That would’ve given him an opportunity to explain his thinking behind ethanol use rather than alternative energy, union pressures, pension commitments, federal restrictions, global forces, (not) going green… the whole nine yards.

They could’ve gone all web 2.0 about it: Gmapping the route and twittering as they went. The blogosphere would’ve exploded with the news and traditional TV would’ve followed – no press releases, just unadulterated, raw PR. More than a sliver of humble pie would’ve been needed and it would’ve been called for the obvious PR stunt it was, but a single point in the plus column would be better than the abundance of own goals this reckless trio are scoring.
[GM have since tried to block corporate jet tracking by the US Federal Aviation Administration.]

When Congress asked if they’d work for $1 a year, Chrysler’s Nardelli agreed (although he took home $210 million for being fired from Home Depo!). “I don’t have a position on that today,” said GM’s Wagoner (2007 earnings: $15.7 million). Ford’s Mulally (2007 earnings: $21.7m) said, “I think I’m okay where I am.” You almost want John Wayne’s ghost to walk over in a cowboy outfit and horsewhip him.

Irresponsible, selfish, unethical egomaniacs.

Stuff ‘em – corporate America needs to realise capitalism means being accountable for one’s own destiny. Mulally et al will believe themselves even more infallible. Yes, the fallout will be enormous and terrible but (semi) nationalising every conglomerate simply isn’t viable. What’s next, Hollywood? The NFL? The market must level itself to a greater extent or it ceases to be a free market.

Bail ‘em – if these three go bust the financial tsunami will be felt for decades (did anyone say depression?). Their supply chain is enormous and the ramifications for the world are literally immeasurable. They are simply too big and too important to fail simultaneously. A nuclear disaster may well have less impact on the West than this fiscal Armageddon.

It’s the very definition of an impossible situation.

UPDATE: excellent piece here by Sir Evelyn de Rothschild

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Wikipedia + Google = better search?

by nick on November 23, 2008

Jason Calacanis shares a number of attributes, along with the initials, of Jeremy Clarkson. Both are tall, gregarious and outrageously outspoken in their quest for PR. (According to .net magazine, Calacanis called SEO ‘bullshit’ and a ‘wasted industry’ while speaking at a search engine conference, and said anyone from PayPerPost should kill themselves.)

But, unlike Clarkson, Calacanis is more than a one-dimensional critic: he’s a creator. This is the chap who started Silicon Alley Reporter and brought us Weblogs, Inc before selling up to AOL. His latest project is the human powered search engine, Mahalo.
mahalo
Paid humans review the Wikipedia pages Mahalo includes (opposed to volunteers) and humans also scrutinise the Google results to reduce the risk of gaming. The two results are mashed up to provide what Calacanis reckons is the ultimate in search accuracy with a massive dose of trust thrown in.

It’s just out of beta having reached 100,000 search terms and attracted 4.6 million uniques in August – no alternative search engine has broken the 1 million barrier. But like so many ‘new’ web projects (think Twitter) they aren’t even trying to make money yet as Calacanis’ profile has secured the project five years of funding.

It’s about building a useful service that people want, but Calacanis is also very ambitious. He wants to create the next Wikipedia or Yahoo and carve a 10% market share out of search. It’s early days but keep an eye on this guy; he’s far more that just a mouth.

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Your corporate iPhone

by nick on November 19, 2008

Apple’s frustrations have been well documented over the summer: the MobileMe fiasco, the debacle over the iPhone launch/sign up, patches for freezing MacBook Airs and several other dents in the pristine name of all things Jobs.

But they really do come up with some gems. Charlie Anzman points us to Apple’s Corporate Gifting and Rewards Program.

This will make your company’s pen, mouse mat and umbrella trio look like impulse buys at Aldi. Yes it’s your logo on a lovely gift (who wouldn’t like an iPhone as a thank you) but when you can add your ‘training talks, product overviews, CEO speeches, promotional videos, or other custom content’ it becomes an even more powerful and relevant message.

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Buck the trend

by nick on November 15, 2008

I’m sure you’ve heard the world economy is broken. With so much reporting of the negative it’s easy to obliterate the positives. Here’s a couple of diamonds in the rough for you though:

- Apple finished their fiscal fourth quarter (to 27th Sept) with sales up 35%. All the numbers have gone north which is amazing for a hardware business. 3G iPhone sales are astonishing at 6.9 million for the quarter (more than the first gen did in a year!).

There’s an even bigger cherry on the Jobs’ cake with $24.5 billion in the bank (up nearly 60% on last year) and no debt. When staring at a more-than-possible downturn their rivals must feel it’s an unfair advantage.

- The world’s largest retail park opened this month in, of course, Dubai. With almost 600 retailers trading, the ‘Mall’ is operating at just half capacity.

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The busiest chap in the BBC?

by nick on November 9, 2008

Messrs Ross and Brand have given BBC executives many a sleepless night of late (and too many P45s) but my vote for the beeb’s employee of the month goes to their business editor, Robert Preston.

robertprestonMr Preston’s opinion has been called on more in recent weeks than George W. was asked about the two presidential candidates. The indomitable Preston is carted out on an almost daily basis with the BBC news’ 1, 6 and 9 o’clock shows loving his analysis every bit as much as Radio 2 and 4 does.

Robert used to write for Management Today and they recently wrote “Robert, an ex-MT columnist, has friends in very high places and is regarded as a safe pair of hands into which to let slip unpalatable news.” Evidently so, considering his double scooping of Northern Rock last year and the more recent Lloyds TSB/HBoS emergency merger.

The guy is good. Very good. His blog was a compelling read long before the words crunch and credit became synonymous with one another. And heaven forefend I disagree with his superior economics, but could somebody please coach him with regard to his diction. Surely the beeb’s producers are hearing the same dull tone, full of awkwardly slow sentences, pregnant pauses and more ‘Ums’ than a 14-year-old would use lying to his teacher?

The guy’s got a wonderful mind, why not help him express it a little better?

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Change

by nick on November 5, 2008

obama1Hang on to your hats, folks. Change is coming to a very tricky inheritance. It’s going to be BIG on so many levels.

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NASA would race F1

by nick on November 2, 2008

As a Formula One fan I’m sometimes asked, “Don’t you find it all a bit boring?”

How can you find the pinnacle of racing, boring? Okay, it can be a little repetitive because they ARE doing laps after all, but it’s where sport and engineering meet at their finest point. A combination of supreme teamwork, athletics, marketing and more than a sprinkle of show business all provide a wonderfully inspirational sporting event. If NASA decided to field a race team, they’d do so in F1.

And this season has been electrifying with seven different winners. Last year’s world champion lost his mojo and raced like a castrated stallion. Both McLaren and Ferrari teams and drivers made several errors that helped take the world championship down to the nail-biting wire. Alonso regained some credibility – certainly more than the sport’s stewards managed to withhold. And we waved goodbye to a great British driver in D.C., whose character will certainly be missed.

The best man won in the most exciting finale anyone can remember. Congratulations Lewis Hamilton; an eight-time world champ in the making…

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