My local Greggs’ bakery is a massively busy shop. So much so its small car park is log jammed from 11am to 3pm EVERY day. From day one I said they could have designed a drive-through system and probably made themselves even more successful (and certainly more efficient).
Well, it seems fast food won’t have the technique to themselves for long as Sears is the latest retailer in the States to test drive-through shopping. It’s a natural evolution from the reserve online, collect in store system pioneered so well in this country by the likes of Argos.
It appears to make perfect sense but others who’ve tested aren’t reporting positively. Personally, I can see out-of-town Argos extras and Tesco extras testing a drive-through system that would really help them at peak Christmas trading.