The tablet isn’t a new invention but the iPad has created a phenomenally popular category that was a non-starter before Apple invested. A recent study by Google’s Admob services indicates tablet owners generally use them for more than an hour a day, usually at evenings. GQ editor, Dominic West, wrote in July’s magazine, “We’ve been unable to resist the allure of the iPad because we have immediately formed a genuine bond with it. We just like it.” Even the Queen reportedly ordered one via younger family members.
I’m not hugely impressed by the hardware myself, although I do love its portability and the awe-inspiring battery life compared to my heavy MacBook Pro . But what’s simply staggering to see is others (especially non-techies) interacting with it. They’re utterly engrossed as soon as they hold it. That first two-minute fix on an iPad is similar to watching someone holding a newborn family member for the first time: captivating.
It’s a stroke of marketing genius by Apple to include Photo Booth, a small photo editing package that lets users manipulate the camera’s image before taking the picture (usually of themselves). It’s so intuitive my two-year-old son learned how to use it in seconds, having seen his five-year-old sister figure it out for herself! It’s bags of fun for all the family as they look like they’ve entered the crazy mirror thing in the circus.
Today’s Times states that John Lewis’ mobile sales have doubled in the past year and now account for 5 to 7 per cent of online sales (presumably by revenue rather than by volume). Regardless of gimmicks, phones and tablets are set to become the devices consumers use to interact with you online over the next two to five years. The trend is undeniable, less desktop, less laptop, more smartphone and loads more tablet.
Is your site ready for that?
Hadfield Road in Cardiff is a haven for the car buyer. It’s just a mile long but straddling nearly every inch of it you’ll find over 20 car dealerships. This proximity to your competitors certainly isn’t unique – pub chains all gather together in city centres. So does the sex industry in London’s Soho, and jewellry in New York’s diamond district around 47th Street. All apply the same phenomenon of proximity.
A similar thing is happening with e-book readers. The iPad launched earlier this year and threatened to decimate existing readers like Sony’s Pocket Reader, Barnes & Noble’s Nook, and, most notably, Amazon’s Kindle. But it appears to have done the opposite as sales of Kindle have trebled this year compared to the first half of 2009.
Amazon is now selling more E-books than they do hardbacks! Just think about that [undisclosed] number for a minute. In an interview with USA Today, Amazon’s CEO Jeff Bezos said, “I predict we will surpass paperback sales sometime in the next nine to twelve months. Sometime after that, we’ll surpass the combination of paperback and hardcover. It stuns me.”
They’re releasing a new Kindle at the end of August that’s smaller, lighter, better and half the cost. I don’t know if it can launch an artillery strike but it’s going to further enliven their product life cycle.
All this should remind us that the next time competitors threaten to join our market or emulate our products, we should wonder if we cant use proximity to grow the whole together, rather than needing to turn into cannibals. It’s another argument for the thoroughly modern co-opertition, not necessarily competition.
Steve Jobs said, “This is really hot,” when he unveiled the iPhone 4 at his Worldwide Developers Conference last month. He wasn’t joking.
It took Apple 72 days to sell a million of their original iPhone when it launched in 2007. Last year, the iPhone 3GS sold a million units in three days, a benchmark it took the iPad took 28 days to achieve. But all these look positively lethargic compared to the iPhone 4 and Apple’s most successful launch in its history: they’ve sold over 1.7 million phones in just three days since its release on June 24.
Estimates for Q3 claim sales of 10.2 million units, rising to 12.2 million for Q4.
The really interesting thing is that 77% of those early sales were to existing iPhone owners. Over three-quarters of sales are to folks who are upgrading! That’s the very definition of a want, not a need.
As Seth Godin might say, seek out committed customers and harvest a tribe by finding/making products for them. Inspire and reship.
Steve Jobs is the ultimate tribe leader. Love him or loath him, make no mistake you’re watching the Pied Piper of tech, folks.
Image from Wired magazine.
by nick on January 27, 2010
Pixies, the Tooth Fairy and Big Foot have got nothing on Apple’s word of mouth phenomenon. The iPad was finally revealed today and brought the myth to a glorious Steve Jobs crescendo.
Under-spec’d, over-priced, underwhelming? Whatever. This thing is a glimpse of the future and it’s exciting – for some.
It’s certainly another nail in the coffin of traditional newspaper business. Take The Guardian for example: sales of 350,000 daily printed broadsheets need to pay for the 30 million visitors to their website (plus online ads, granted).
The iPad is another bullet the industry must’ve hoped to dodge. With ubiquitous use of smart phones, eReaders and tablets just around the corner, the physical paper is in the ICU. Long live the tree.
Wednesday was also the 100th anniversary of the death of Thomas Crapper, the man who revolutionised the flushing lavatory. Timely metaphor anyone?
