Pixies, the Tooth Fairy and Big Foot have got nothing on Apple’s word of mouth phenomenon. The iPad was finally revealed today and brought the myth to a glorious Steve Jobs crescendo. Under-spec’d, over-priced, underwhelming? Whatever. This thing is a glimpse of the future and it’s exciting – for some. It’s certainly another nail in […]
Unless you’ve been on Mars this week, you’ll know all too well that Kraft have now purchased Cadbury. Well, it now turns out that Goldman Sachs, Morgan Stanley and UBS, hired by Cadbury, are – thanks to the purchase – to be paid more than if they’d successfully defended the hostile takeover. It’s easy to […]
Following their best Christmas to date, the very on-form John Lewis was recently voted Britain’s best shop by Verdict and its 6,000 shoppers. Let’s be honest, what’s not to like? The stores are upmarket but unpretentious. They’ve a quality product offering and peerless customer service. John Lewis is different from normal retailers. They’re known as […]
It’s pretty much a given that SMEs are more likely to be passionate about what they do than lumbering corporates answering to the City. Let’s be honest, most SMEs don’t tend to start a gardening business if they can’t stand the sight of grass. Unfortunately, that passion can overrun into myopia where those in business […]
Charging for postage is the perennial debate of e-commerce. I think Amazon’s decision this week to extend its free postage charge trialled before Christmas might favour a good deal more consumers than Amazon serves. I can see other retailers having to follow suit as they look to win a friend and gain a client from […]
In the movie, The Untouchables, Kevin Costner’s character, Elliot Ness, sits on horseback overlooking the US-Canadian border. He’s there with his fellow Untouchables and the Canadian Mounties to arrest Al Capone’s men running contraband whisky across the border. The Mounty Captain says to his troops, “Let’s take the fight to them, men.” Turning to Ness […]
I posted previously about how I saw the web unfolding in 2010. One of my pointers was about on-site search and how bad it is in general. I recommended that the big players team up with the search engines to get it right. Well, Google beat me to the deadline and launched its Google Commerce […]