Archive | January, 2011

How to get a pay rise

If your firm doesn’t have a robust, progressive appraisal system that will automatically promote you for good performance (unlikely outside a very large organisation), then you need to demonstrate your ability before asking. This lets you knock on the door and say, “I feel I’m deserving because of X, Y and Z,” rather than, “I’d […]

Mental boxes

Chris Brogan is a business hero of mine. He’s built his own escape velocity in every sense. His blog is great a platform showing a balance of marketing, business, new media and raw advice. This has got him to AdAge’s marketing list at #3 (behind King Seth and the much-overrated Copyblogger). He shares ideas and […]

Cancel is still a dirty word

January challenge: take a look around T-mobile’s website and try finding the page that lets you cancel your mobile contract. Go on, take a minute. Good luck. If you think call centre telephone systems are a way of companies sending you round in circles, this site was designed with the same penmanship. Not only is […]